Over 230 representatives of aged care operators attended the agedcare101 roadshow that gave presentations in every state capital. The presentation introduced the new joint initiative with Aged & Community Services Australia as a BETA site in preparation for its July launch to the public.
The Resistar resident rating system is launched with operators of retirement living communities invited to participate. A joint venture between McCrindle Research and DoComeMonday, it is a unique ‘3 in1’ research program. It delivers a village or community resident rating to feature in digital directory listings and other marketing, an NPS score for the individual community and the sector, and a benchmarked analysis of the customers that had bought in to the community in the past 24 months.